Privacy Policy
Privacy Policy of Kigarden.com
This Application collects some Personal Data from its Users.
Personal Data collected for the following purposes and using the following services:
Analytics
Google Analytics with anonymized IP and Google Analytics
Personal Data: Cookies; Usage Data
Contacting the User
Mailing list or newsletter
Personal Data: email address; first name; last name
Contact form
Personal Data: email address; first name
Displaying content from external platforms
Vimeo video, Google Maps widget and YouTube video widget
Personal Data: Cookies; Usage Data
YouTube video widget without cookies
Personal Data: Usage Data
Handling payments
Apple Pay, PayPal, PayPal Payments Hub and Stripe
Personal Data: various types of Data as specified in the privacy policy of the service
PayPal Carrier Payments
Personal Data: phone number; various types of Data as specified in the privacy policy of the service
Heat mapping and session recording
Crazy Egg
Personal Data: Cookies; Usage Data
Infrastructure monitoring
New Relic and Sentry
Personal Data: various types of Data as specified in the privacy policy of the service
Interaction with data collection platforms and other third parties
Mailchimp widget
Personal Data: email address; first name; last name
Interaction with external social networks and platforms
PayPal button and widgets, Facebook Like button and social widgets, LinkedIn button and social widgets, Twitter Tweet button and social widgets and ShareThis
Personal Data: Cookies; Usage Data
Interaction with support and feedback platforms
Zendesk Widget
Personal Data: Cookies; Usage Data
Managing contacts and sending messages
Mailchimp
Personal Data: email address; first name; last name
Managing support and contact requests
Zendesk
Personal Data: various types of Data as specified in the privacy policy of the service
Remarketing and behavioral targeting
Facebook Custom Audience
Personal Data: Cookies; email address
Facebook Remarketing, LinkedIn Website Retargeting, Remarketing with Google Analytics and AdRoll
Personal Data: Cookies; Usage Data
SPAM protection
Akismet
Personal Data: various types of Data as specified in the privacy policy of the service
Tag Management
Google Tag Manager
Personal Data: Cookies; Usage Data
Further information about Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to a newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for name, email address and other details as appropriate depending on how you use the Site. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert You when cookies are being sent. If You do so, note that some parts of the Site may not function properly.
Information sharing and disclosure
We may share aggregated non-personal information with third parties outside of Kigarden. We will not share personally identifiable information with third parties without your express consent in the form of an opt in tick box. For example, we may disclose how frequently the Users visit the Site on average or other demographic details about the membership database. We will release specific personal information about You if required to do so:
- to comply with legal requirements or to respond to a subpoena, search warrant or other legal process, whether or not a response is required by applicable law;
- to establish, enforce, exercise or protect Kigarden’s rights or defend against legal claims; or
- to protect the safety of members of the public and users of the service.
Kigarden reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Kigarden or substantially all of its assets to that successor in interest.
How we protect Your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site.
Third party websites and trademarks
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site.
Users may find advertising or other content on our Site and emails that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these third-party websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link from our Site, is subject to that website’s own terms and policies. Kigarden is not affiliated with, sponsored by or endorsed by any of the third-party products or retailers mentioned on the Site. Trademarks, service marks and logos (including, without limitation, the individual names of products and retailers) are the property of their respective owners.
Confidentiality and security
- Your registration data is protected so that only You and Kigarden have access to this personal information. You may edit your registration data by contacting Kigarden
- We limit access to personal information about You to employees who we believe reasonably need to come into contact with that information to provide products or services to You or in order to do their jobs.
- We take steps to ensure that your information is treated securely and in accordance with our Terms of Service and this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from our online products or services, and You use these services at your own risk.
How we use collected information
We collect and use Users’ personal information for the following purposes:
- To personalise Users’ experiences
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We continually strive to improve our Site offerings based on the information and feedback we receive from Users. - To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To send periodic emails
The email address Users provide will only be used to respond to their inquiries and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. - To offer targeted products and services
When you complete the sign up form on the Site and accept the privacy conditions, You agree that Kigarden may use the information You provide to send You information about promotions, offers, products and services about those organisations/suppliers and may supply your contact information and survey responses to those organisations/suppliers that may use them to contact you by mail, phone or email for an indefinite period or until you opt out from the named organisation/supplier. Some of these organisations/suppliers may be based overseas.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send You an online advertisement to compile non-personal identification information about You or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google’s use of the Dynamic Advertising Reporting & Targeting (DART) cookie enables it to serve ads to Users based on their visit to our Site and other websites on the Internet. DART uses non-personally identifiable information and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/policies/technologies/ads/
Your acceptance
By using this Site, You signify your acceptance of this Privacy Policy and our Terms of Service. If You do not agree, please do not use our Site. We may update this Privacy Policy from time to time by publishing a new version on the Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contact information
Owner and Data Controller
KIGARDEN SAS
6 RUE BAUDELIQUE 75018 PARIS
SIREN 844647248
SIRET (siege) 84464724800013
VAT Number: FR86844647248
Owner contact email: hello@kigarden.com
Latest update: May 20, 2019